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Service Policy & Practice Guidelines
Purpose
This document clarifies what is included in services provided by Jaco Blom Biokineticist, what is not included, what services may incur additional charges, and the rules governing written programs, WhatsApp media, online sessions, and booking policies.
Session Types and Fees (2026)
Important Notes on Session Types
• The Initial Assessment is required for all new clients or clients returning after a long break (approximately 3 months / 12 weeks without a session).
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• Follow-up sessions are used for progression, reassessment, and ongoing treatment.
• 30-minute sessions are intended for focused work, check-ins, or specific progressions, not full reassessments.
• Online sessions are structured differently and may not be suitable for all cases.
The appropriate session type and duration will be determined based on clinical needs and progression. The practitioner reserves the right to recommend a different session duration if required.
Session Type Policies
1. Initial Assessment (60 minutes) — R975
Purpose
The initial assessment is a comprehensive evaluation session used to understand your movement, injury history, training background, and goals. It forms the foundation for your treatment or performance plan.
The initial assessment includes:
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• Detailed discussion of injury history, training background, and goals
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• Movement assessment (global and region-specific)
• Identification of key limitations, asymmetries, or restrictions
• Initial hands-on or movement-based intervention
• Real-time coaching and technique correction
• Clinical reasoning and explanation of findings
• Clear plan for next steps (treatment or training direction)
By the end of the session, you will have:
• A clear understanding of your current limitations
• A defined direction for your treatment or training
• Guidance on what to focus on before the next session
The initial assessment does not include:
• A fully written exercise program
• Custom video recording or edited exercise content
• Ongoing coaching or follow-up via WhatsApp
• Medical aid reports or formal documentation
These services are available separately and may incur additional fees.
The focus of the initial assessment is evaluation and clinical direction. Ongoing progression and structured programming are addressed in follow-up sessions or through separate services.
2. Follow-Up Session (60 minutes) — R850
Purpose
Follow-up sessions are used to progress, refine, and adapt your treatment or training plan based on your response, goals, and current status.
These sessions form the ongoing clinical process, ensuring consistent improvement and appropriate progression.
A follow-up session includes:
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• Brief check-in and update on symptoms, training, and progress
• Reassessment of relevant movement patterns or areas
• Progression or regression of exercises as needed
• Real-time coaching and technique correction
• Adjustments to load, range, tempo, and complexity
• Integration of exercises into your current training or lifestyle
• Clinical reasoning and explanation of changes
• Clear guidance on what to focus on until the next session
By the end of the session, you will have:
• An updated direction based on your progress
• Refined or progressed exercises
• Clear guidance for the period until your next session
The follow-up session does not include:
• A fully written or structured program
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• Detailed program documentation outside of session time
• Custom video recording or edited exercise content
• Ongoing coaching via WhatsApp or messaging
• Medical aid reports, letters, or formal documentation
These services are available separately and may incur additional fees.
Follow-Up Session (30 minutes) — R425
Purpose
The 30-minute follow-up session is designed for focused, targeted work on specific areas of your treatment or training plan.
It is best suited for:
• Progressions of existing exercises
• Technique refinement
• Check-ins on specific concerns
• Short, focused sessions where a full session is not required
A 30-minute session includes:
• Brief check-in on progress or symptoms
• Targeted reassessment (specific area only)
• Progression or refinement of selected exercises
• Real-time coaching and technique correction
• Clear guidance for the next phase
What You Will Leave With
• A focused update on your current plan
• Adjustments to specific exercises
• Clear direction for what to continue working on
The 30-minute session does not include:
• Full-body reassessment
• Multiple areas or complex case management
• A fully written or structured program
• Detailed program documentation outside of session time
• Custom video recording or edited content
• Ongoing support via WhatsApp
The 30-minute session is limited to focused work on specific areas and does not replace a full 60-minute follow-up session.
4. Online Session (45-minute consultation) — R780
Structure
Online sessions are conducted as a 45-minute video consultation. Each appointment reserves a full 60-minute booking slot to allow for:
• Session preparation
• Platform setup and connection time
• Documentation and clinical notes• Post-session planning
For this reason, the online session fee is R780.
Purpose
Online sessions are used for:
• Progress check-ins
• Exercise progressions and regressions
• Technique guidance and coaching
• Return-to-training planning
• Ongoing support when in-person sessions are not possible
An online session includes:
• Discussion of progress, symptoms, and training updates
• Visual movement assessment (where applicable)
• Guided exercise coaching and corrections
• Adjustments to your current plan
• Clear direction for the next phase
Online sessions do not include:
• Hands-on assessment or treatment
• A fully written or structured program
• Detailed program documentation outside of session time
• Custom video filming or edited exercise content
• Ongoing support via WhatsAppThese services are available separately and may incur additional fees.
In-Person Preference
If you are based in Cape Town and able to attend, sessions are conducted in-person where possible to ensure optimal assessment and treatment quality.
Suitability
Online sessions may not be appropriate for all conditions. The practitioner reserves the right to recommend an in-person session where clinically required.
Technical Responsibility
Clients are responsible for ensuring a stable internet connection and appropriate space for movement during the session.